User’s and Privacy Policy


These are the terms and conditions which apply to your use of this website and Hotelzon services (i.e. Hotelzon Online booking system, Hotelzon Mobile, Hotelzon Call center). You are required to read this important information carefully before you access this website any further.


General

You are entering a website and using Hotelzon services which are provided and owned by Hotelzon International Ltd (hereafter “HZI”), a company existing under the laws of Finland, having its registered office at Porkkalankatu 3, 00180 Helsinki, Finland, with registered company number FI0761543-8.

These terms and conditions apply to Hotelzon services, this website and your access and use of any and every part of this website. By accessing and using Hotelzon services and this website you hereby agree with the terms and conditions of the present User’s and Privacy Policy. Separate terms and conditions will apply to any websites accessible via a hypertext link from this website.

The terms and conditions of the present User’s and Privacy Policy may be modified at any time by HZI and such amendment shall apply to your use of this website and Hotelzon services after such amendment.

Use of Site and Hotelzon services

You may only use this website and Hotelzon services to make legitimate reservations and shall not use them to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.

You confirm that you are of sufficient legal age to use this website and Hotelzon services and to create legal binding obligations for any liability you may incur as a result of your use of them. You understand that you are financially responsible for all uses of and Hotelzon services, this website by you and those using your login information.

The information you transmit to HZI’s servers – i.e. by e-mail or via the pages of this website or Hotelzon services – will not be unlawful or otherwise unfit for publication. You will undertake all endeavours to scan and remove any viruses or other contaminating or destructive features prior to submitting any information to HZI’s servers.

Any kind of transaction via Hotelzon services, this website or based on the information contained in this website happens entirely at the visitor’s /user’s account and risks. This website contains hypertext links to other websites. The responsibility for those sites is that of the parties who are identified as providing or owning those sites and HZI is not responsible and cannot be held liable in any way for these links or sites (i.e. for their content) or for the use thereof.

HZI will undertake all reasonable endeavours, including encryption, to ensure that this website and Hotelzon services are free from viruses and technical defects and that any personal information you provide is kept secure. However, because of the nature of the Internet, and the fact that it is not a secure system, there may be circumstances in which errors or omissions in the information or viruses or technical defects in this website or Hotelzon services may occur which result from events beyond the reasonable control of HZI (including, but not limited to intrusion, modification, contamination, destruction of any part of this website or Hotelzon services by a third party). Consequently HZI can in no way warrant that this website or Hotelzon services are free of any kind of viruses or technical defects and that personal information you provide will not be intercepted by others and decrypted.

Information and Accessibility / Availability

HZI will undertake all reasonable endeavours to ensure that this website is accessible and available for 24 hours a day.

However, HZI can in no way guarantee this website will be accessible and available for 24 hours a day. Information contained on this website is provided for information purposes only. HZI will undertake all reasonable endeavours to ensure that the information provided on this website is accurate at the date of publication. However, HZI does not provide any guarantee whatsoever with regard to the accuracy of such information and is not responsible and cannot be held liable in any way for the inaccuracy or unreliability of this information or for any errors contained herein. The information contained in this website is provided “as it is” without any guarantee.

HZI reserves the right to withdraw or change / correct /update the content, presentation, user accessibility and availability of any part of this website at any time and without prior written notice.

Copyright and Ownership

HZI or the other providers of information on this website and Hotelzon services own an maintain all rights (of (intellectual) property, copyrights, trademarks or other) subsisting in the database accessible via the website and in all material on this website and Hotelzon services (including, but not limited to the texts, images, trademarks, trade names visible on the website).

You are only permitted to download, redistribute or extract any information on this website or on Hotelzon services in whole or in part for your personal, non-commercial use.

All rights which are not explicitly granted, are reserved by HZI. Except for the rights explicitly granted in the present User’s and Privacy Policy, your access to and use of this website or Hotelzon services is in no way to be considered as granting – by implication, estoppel or otherwise – any license or right of use of Hotelzon services or this website and of the items contained in them, without the prior written consent of HZI.

For the avoidance of any doubt, except as set out in alinea 2 of clause “Copyright and Ownership”, copies, adjustments, translations, adaptations, modifications, distributions, commercial exploitations of the whole or of a part of this website or Hotelzon services, in whatever form or in whatever way – electronically, mechanically or otherwise – are strictly prohibited, unless prior written consent has been granted by HZI. Every violation of the abovementioned may result in civil or criminal prosecution.

Limitation of Liability

Regarding the abovementioned terms and conditions, HZI is not responsible and cannot be held liable for any injury, loss, claim or damage – direct (including but not limited to technical problems) or indirect (including, but not limited to loss of data or loss of profits, savings, turn over) – regardless of its cause (such as based in contract, tort or otherwise), origin, nature or consequences – resulting from or in any way connected with :

  • any inaccuracy, incorrectness, incompleteness regarding the information directly or indirectly provided on Hotelzon services, or this website or the use of or reliance upon such inaccurate, incorrect or incomplete information;
  • the user’s own equipment, the Internet itself, any public lines and/or operators networks;
  • any intrusion by a third party leading to a modification of the information provided on Hotelzon services and this website or a contamination – e.g. by means of a virus – or a destruction of this website;
  • any delay or data loss or damage during the transmission between Hotelzon services or this website and the recipient;
  • the access / use or the inability to access / use or the delay in accessing / using Hotelzon services or this website (including, but not limited to the use of or inability to use any component of Hotelzon services or this site for reservations or ticketing);
  • any performance or non performance by HZI or third party providers.

Abovementioned limitations / exclusions of HZI’s liability will be limited in any event to the maximum extent permitted by law.

If, notwithstanding the foregoing, HZI should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of Hotelzon services, this site or its content, HZI’s liability shall in no event exceed, in the aggregate, the subscription fee and service charge for accessing this site with respect to which liability is found.

However, insofar as you (“user”) make, cancel or change any booking via Hotelzon services, this website or via HZI’s Support Center and are consequently bound by HZI’s Online Booking Terms and Conditions, article 6 of aforementioned terms and conditions will govern HZI’s liability and not the present clause of the present User’s and Privacy Policy.

Indemnification

You shall guarantee HZI against any claim brought against HZI by third parties as a result of your access to or use of this website or Hotelzon services .

Privacy

HZI will treat all personal data you communicate us with the greatest care and confidentiality. HZI is committed to the confidence you have vested in our company by visiting this website or using Hotelzon services.

The present User’s and Privacy Policy concerns the collection and use of personal data via this website or Hotelzon services. By accessing and using this website or Hotelzon services , you hereby agree to the terms of the privacy policy of the HZI.

As a user of HZI services you are in complete control of your travel planning needs. This includes controlling the use of information you provide HZI. The information obtained via Hotelzon services or via this website and especially via the electronic booking form will be processed.

HZI is responsible for the processing of the personal data obtained via its website and Hotelzon services (the controller).

HZI may use cookies. Cookies are small parts of information placed on the hard drive of your computer by the browser. By showing how and when our visitors have used this website, this information can help HZI to continue to improve our website. The cookies do not contain any personal information. Most browsers automatically accept cookies. You can set your own browser to prevent this.

Any data and information obtained via this website and Hotelzon services will be used solely for the following purposes :

  • To allow HZI to confirm a made booking
  • To process and treat a made booking
  • To inform you of products or services proposed by HZI and of promotions targeted to your interests as well as for purposes of prospecting;
  • To examine the way in which this website and Hotelzon services are used more closely and to collect information, statistics allowing us to optimise Hotelzon services and this website, to customize the content of Hotelzon services and this website to meet your specific needs and to make product and service improvements.

HZI will not sell nor transfer your personal data to third parties without your prior written permission unless it is forced hereto by the applicable legislation or unless this is necessary for the handling of a booking placed by means of this site and Hotelzon services.

No system of technology is completely safe, « tamper » -or « hacker-proof » with regard to the provision of personal data (whether in person, by phone or over the internet).

HZI has however endeavoured to take appropriate measures to prevent and minimise risks of unauthorized access to, improper use, disclosure and inaccuracy of your personal information.

For example, HZI uses encryption technology when collecting or transferring sensitive data such as credit cards information.

You have a right of access regarding the information that concerns you. If this information is inaccurate, incomplete or not (no longer) relevant, you can ask for the rectification or erasure thereof. You have the right to oppose yourself for free and without any motivation being required, against the processing of your personal data for purposes of direct marketing. If you wish to use these rights you can address a written request to info@hotelzon.com.

Should you have questions concerning this privacy policy, HZI remains at your disposal and you can contact us by e-mail at the following address: info@hotelzon.com.

As the privacy legislation regularly evolves, the privacy part of this website and Hotelzon services may be adjusted. Each adaptation will be available for consultation.

Governing Law

Finnish law is exclusively applicable to the present User’s and Privacy Policy and the District Court of Helsinki shall have exclusive jurisdiction over all matters arising out of the present User’s and Privacy Policy.